Tech help during quarantine

A birthday card from my parents

Hi Friends,

I hope you are all healthy and safe.  The Coronavirus has put us in a bizarre situation where we need to keep ourselves sequestered from much of the human contact we need and are used to.  A lot of our connection with the outside world now is through our technology.  And it is times like these where we see just how good our tech is.  If anything malfunctions, though, I can't pop on over for a visit.  Fortunately, I can still help.

Through the magic of remote access, I can still diagnose and even fix your issues.  Sometimes, a simple phone call is all that's necessary.  Other times, you and I can use something called "remote desktop access" to solve the problem.  This is where you give me permission through a safe, secure 1-time code that allows me to not only see, but also control your computer.  (Once the session is over, I can't access your computer until you give me a new permission code.)  It works very well and actually costs a bit less than an in-person visit.  

If remote access sounds like something that interests you, I encourage you to let me know.  Just call me, and we can diagnose the best course of action for your needs–whether for tutoring or for fixing a problem.  Heck, call or email me even if you're not having technology issues.  I'd love to hear how you're doing regardless!

Take care,

​Jim

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