KEEN FOCUS TECHNOLOGY TUTORING

  • Helping you take control of your technology

  • Friendly in-home service tutor side by side

    Friendly in-home service. Over-the-phone and remote access support, too

  • Repair Memory Battery Laptop

    Problem-solving solutions that are right for you.

  • Tired of asking your grandkids for help?

Contact Us

Our Services

  • Computer help

    MAC & WINDOWS

    We are experts in both Mac & Windows operating systems.

  • smart phones

    iPHONE & ANDROID

    Fluent in both types of phones, we can get your device working just the way you want it to.

  • Incognito web

    AVOIDING SCAMS

    Armed with the right knowledge, learn how to identify and prevent scams.

  • Password Management

    MANAGING PASSWORDS

    Organize your passwords into an easy-to-use system while increasing security.

  • Anti Malware

    ERADICATING MALWARE

    We’ll perform a robust malware scan and eradication. Then, we’ll set up your system to block any future infections.

  • SOLVING PRINTER PROBLEMS

    FIXING PRINTER WOES

    All printers have issues. Let us help you solve them. Plus, we’ll teach you some tricks to try on your own.

  • Protecting Data Backup

    PRESERVING YOUR DATA

    We’ll help you make sure all of your precious documents and photos are backed up and synced across devices.

  • Cutting the cord

    INTERNET & TV

    Is your internet slow? Need help with cable or streaming? We’ll find the setup that’s right for you.

  • Google IT certification

    PROBLEM SOLVING

    Lifelong learning allows us to help you solve just about any tech problem.

Speaking Engagements

2024

September 11

Organization & Venue

University Commons

Making Sense of Backing Up Your Computer

When it comes to backing up the data on our computers, phones, and tablets, many of us have thought, “Is that something I should be doing?”  While the answer is definitely YES, setting it up can be confusing and feel daunting.  Hard drives vs. “The Cloud.”  Apple Time Machine, Windows File History, Microsoft OneDrive, Google Drive, Apple iCloud (where is that cloud located anyway?).  In this presentation, Jim Keen will explore the reasons for and common methods of backing up your data, so you’ll be able to decide what is best for your own situation.

Organization

September 25

Osher Lifelong Learning Institute at the University of Michigan

Venue

JCC of Greater Ann Arbor

Cable and Satellite TV vs. “Cutting the Cord” What is Right for You?

Lately, many people have made the decision to cancel their cable, satellite, or AT&T television service. This is known as “cutting the cord.” Join us as Jim Keen discusses the issues surrounding cutting the cord, to help you decide if it is something that is right for you. Additionally, Jim will explore the various streaming services and devices that are available no matter what you decide. What is involved with cutting the cord? What options in programming are available? What devices would you need? Can you save money? Whatever your needs, Jim will help make sense of this complicated conundrum.

October 1

Elderwise
2275 Platt Road
Ann Arbor, MI 48104

Organization & Venue

Cable and Satellite TV vs. “Cutting the Cord” What is Right for You?

Lately, many people have made the decision to cancel their cable, satellite, or AT&T television service. This is known as “cutting the cord.” Join us as Jim Keen discusses the issues surrounding cutting the cord, to help you decide if it is something that is right for you. Additionally, Jim will explore the various streaming services and devices that are available no matter what you decide. What is involved with cutting the cord? What options in programming are available? What devices would you need? Can you save money? Whatever your needs, Jim will help make sense of this complicated conundrum.

About Jim Keen

James Keen

Jim Keen started Keen Focus back in 2013.  He is a teacher, business owner, husband, and father of two.  He developed his curiosity for "how things work" as a child back in the 1970s while tinkering (unsupervised) with an electro-mechanical pinball machine in his basement.  After successfully rigging the machine to play free games without "tilting," and without electrocuting himself, Jim progressed into the world of 1980s computing with Apple's Mac SE.  He began troubleshooting technical problems for friends (including his future wife) while earning his Bachelors in Communication at the University of Michigan.  Later, while working toward his Masters in Education at U of M, Jim became highly involved in educational technology and has used it in both the classroom and in the homes of his clients to help teach them how to use their technology.

If you have any sort of technical issues that have been nagging you–and you just can't seem to find the time or resources to figure them out--contact Keen Focus Technology Tutoring.  Jim can not only solve your problem, but also teach you how to fix it on your own!

Brookhaven

What Our Clients Say

  • "I cannot thank you enough for moving my electronics 'command center' to the living room. The printer works, I can get the internet when my generator is on, and I learned how to troubleshoot common problems. Plus, your enjoyable newsletter updates are very helpful."

    Anne H.

  • "Jim is knowledgeable, flexible, and a great communicator! He even makes himself available by phone or email for quick questions and concerns between appointments. Highly recommended!"

    Cecilia T.

  • "I am beyond thankful to learn about Jim Keen. Just had to replace my hard drive and then had Jim come to help me re-install printers, get virus software, develop a backup strategy etc. Jim is extremely knowledgeable with the heart of a teacher. He will even tutor in software you’d like to learn such as Word, PowerPoint etc. —He will come to your home with all COVID precautions or connect to your computer remotely. I am so thankful someone told me about Keen Focus Tech!"

    Marcia D.

  • "My mother responded well to his style of coaching on how to use the device, and she finally feels confident enough to use it on her own. Thanks so much!"

    Teresa M.

  • "It's like having your tech-savvy son-in-law come over to help you figure out that nagging computer problem."

    Merrill H.

  • "In minutes, he was able to trouble-shoot the technical problem that had kept the device from working. He then helped set up a more accessible and comfortable working space."

    Rita M.

  • "Jim is so patient, kind and knowledgeable. He has been a huge help to my mother for all of her technology needs!"

    Celia G.